Shipping policy

Last updated: June 10, 2026

We aim to provide all customers with a smooth and reliable delivery experience. Please read the following information carefully before placing your order.

Shipping Destination

We currently ship to addresses within the United States. Orders are delivered directly to the shipping address provided at checkout.

Order Processing

All orders are processed and shipped within 1 to 3 business days (Monday to Friday). You will receive a tracking number by email as soon as your order has been dispatched. Please note that we do not process or ship orders on weekends or public holidays.

Order Cut Off Time

Orders placed before 5:00 PM Eastern Time (EST) are processed the same business day. Orders placed after this time are processed on the next business day.

Transit Times

Estimated delivery times by destination:

Total delivery time (processing + transit): 6 to 15 business days (Monday to Friday).

All shipping costs are displayed and charged in USD. Standard shipping within the United States is free of charge.

All parcels include a tracking number and delivery confirmation.

Carriers

We work with trusted global logistics partners, including:

FedEx UPS

Your carrier may vary depending on location and service availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can also track your order at any time using your order number or tracking number on our order tracking page.

Important Notes

Delivery times listed above are estimates and may vary due to factors beyond our control, such as customs clearance, courier delays, or weather disruptions.

Business days refer to Monday to Friday, excluding public holidays.

Orders are dispatched directly from our international warehouse in Asia.

We appreciate your patience and understanding in case of any delays.

Customer Service

If you have any questions regarding your order or delivery, our customer support team is here to help.

Email: info@roseandbeth.com
Phone: +1 (350) 252-1754

Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (EST) Saturday and Sunday: 11:00 AM to 4:00 PM (EST)

Business Information

Registered Business Name: Lodecom

Company Registration Number: 99670739

VAT Number: NL005402854B02

Business Address: Van Meelstraat 20, 1945 WC Beverwijk, The Netherlands

Email: info@roseandbeth.com
Phone: +1 (350) 252-1754

Rose and Beth is a trading name of Lodecom